Books to curl up with: a librarian's musings

Monday, January 07, 2008

front line staffers

Alex Frankel worked the front lines at a number of major companies - UPS, Enterprise Rent A Car, the Gap, Starbuck, etc.

He chronicles his experiences in the various corporate cultures in Punching In. As a journalist, he felt like an outsider in many of the jobs and at others he clicked. He also examines the new wave electronic screening during hiring, group interview techniques, etc.

I really enjoyed this and was suprised by his final favourite.


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